Healthcare currently faces many unique challenges. It is an industry currently undergoing the most dramatic transformation in its history. Covid-19 ravaged hospital finances and forced providers to pivot from lucrative consults and elective surgeries to pandemic emergency care. This in turn led to the need for another (long overdue) pivot towards telehealth, telemedicine and remote health services as patients were told to avoid hospitals. And of course, this all happened during an industry-wide move towards digital transformation, interoperability, a massive growth in the number of medical and other healthcare IoT devices, and enhanced adoption and deployment of artificial intelligence across the industry, each bringing its own unique security challenges.
As if these transformational challenges were not enough, healthcare is also one of 16 US Critical Infrastructure Sectors under PPD-21, and therefore a potential target of nation-state cyber-warfare attacks against the United States. Given a long history of such attacks by the Russian GRU against other countries and a proclivity by the Kremlin to give carte blanch to Russian Mafia proxies engaged in cybercrime, risks are high that an imminent attack could be launched against US healthcare.A cyberattack against healthcare is not just an act of cyber extortion or cyber warfare, it risks the lives and safety of patients. When HIT and HIoT systems are not available because of cyberattack, patient morbidity and mortality rates increase, just as they did under the North Korean 'Wannacry' or Russian GRU 'Not Petya' attacks of 2017.
In 2022, the ability of hospitals and other providers to withstand a devastating ransomware or other cyberattack has improved, but providers are in no way impregnable. The industry lacks the material and people resources necessary to mount a full defense. It is therefore vulnerable and in need of supplementary security services. Services that are perhaps best addressed by managed security services providers (MSSPs) and others with deep security domain expertise.
Clinical, technological and security resourcing across healthcare has been stretched to the limit exacerbated by clinicians leaving the industry en-masse and a global shortage of cybersecurity professionals in which healthcare has found it increasingly hard to compete for scarce resources. There has also been a skills mismatch as re-skilling of staff has not kept up with the adoption and implementation of new technologies.
Given the growing challenges of securing healthcare and keeping patients safe, I challenged four leading technology and security executives with these problems at the recent Denver Managed Security Services Forum. Hear their thoughts in the video recording below.
Panelists:
Mike Archuleta, Chief Information Officer, Mt San Rafael Hospital
Kevin Coston, Sr. Technical Security Specialist Healthcare, Microsoft
Randall Frietzsche, Enterprise Chief Information Security Officer, Denver Health
Howard Haile, Chief Information Security Officer, SCL Health
Moderator:
Richard Staynings, Chief Security Strategist, Cylera
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